Frequently Asked Questions

General

Where are you located?
160B Oliver Street, Williams Lake, BC
There is free street parking and a lot across the street if needed.

What forms of payment do you accept?
For in studio appointments we accept Cash, Debit and Credit.
We also accept BIA Downtown Dollars!

How do I prepare for having make-up or hair services?

Please arrive with lightly moisturized, make-up free skin and your hair dry, ready to style. Bringing a couple photos of make-up and/or hair styles you like is always helpful.

Skin Care

Do you do facials?

Absolutely yes! Dermalogica just calls them Skin Treatments. We address your skin concerns and suggest home care and habits that will prolong the results of your treatment.

How can I prepare for a skin treatment?

Please stop use of any retinol or exfolating products at least 4 days prior. Do not wax your face or neck within 72 hours before your treatment. We'll take care of the rest!

Do you do extractions?

Yes! They can be included in the ProSkin30, 60, Teen, Clear or Back treatments. They are just not done during a peel, luminfusion or dermaplaning.

I’m a first time client, can I book a Peel or a Dermaplaning?

Yes, but if I decide after assessing your skin that it is not ready for an advance treatment then we will just do a regular skin treatment. Then I will offer skin care recommendations to get your skin healthy and ready for a peel or dermaplaning!

ProPower Peel

Post procedure manual

My skin is super sensitive, can I still book a treatment?

Yes, absolutely! Our ProSkin Calm was created for super sensitive skin!

Bridal

Lashes & Brows

What if my brows feel too big after brow lamination?

No worries at all, you'll be able to brush your brows in any direction that you want. Make them fuller, make them thinner, you do you!

I want to try the tinting but don't want them to be too dark?

We have a range of colours that we custom mix! Generally we start lighter and build to a colour you're comfortable with!

Do you have before & afters?

Absolutely! Head over to our facebook or instagram and scroll through our photos!

What's the difference between Yumi and Refectocil lash lifts?

Yumi Lash Lifts last about 8-12 weeks, it lifts the lashes right from the root so the result is more dramatic. Their products tend to be more gentle on the hairs, hence the longer treatment time. The service is more luxurious with a serum and hot towel addition. This brand is ideal for stubborn or thicker hair. During this service only the top lashes are tinted.

Refectocil Lash Lifts last about 4-6 weeks, the curl is softer and less dramatic than the Yumi. The processing times are faster so it tends to work better on lashes that are fine or curl easily.

Do you Travel?
Yes, absolutely! Travel costs will be calculated based on distance, number of artists and if accommodation is required.
Travel within the City of Williams Lake is included.

How far in advance should I book?
Once a date is gone, it’s gone. We recommend checking in on our availability once you have your date. A signed contract and 50% deposit is required to hold your date.

Do you have a booking minimum?

To book a wedding our minimum booking is $600 in services including at least one bridal service. This is especially enforced on Saturdays during wedding season and all long weekends.

How many services can you do?

Our team can accommodate up to 20 services for a wedding, as long as we are all available.

Is a trial necessary?

We don't do weddings without one anymore. It gives us time to get to know our brides, discuss the wedding day and of course test out the make-up and/or hair styles before the big day. What we envisioned isn’t always what we end up with, so it’s better to find out what you really want before the big day!